< All Topics Main FAQ My new device does not go into the “Ready” status and does not print Print My new device does not go into the “Ready” status and does not print Updated01/10/2024 Please note that after you first use your new Kyocera device, it may take up to 20 minutes for it to become ready . We would like to ask you not to switch off the device during this time Request KYOCERA support To request Kyocera support, please click on the button below to access our service centre. Request Support