MyQ

ID card registration https://kyocera-onlinehelp.co.uk/wp-content/uploads/2024/10/ID-Card-Registration.mp4 Download pdf instructions Request KYOCERA support To request Kyocera support, please click on the button below to access our service centre. Request Support

PaperCut

Registering ID cards https://kyocera-onlinehelp.co.uk/wp-content/uploads/2024/10/PaperCut_Registering-ID-Cards.mp4 Swipe Card Association https://kyocera-onlinehelp.co.uk/wp-content/uploads/2024/10/Swipe-Card-Association.mp4 Swipe card association pdf instructions Login methods https://kyocera-onlinehelp.co.uk/wp-content/uploads/2024/10/Login-Methods-1.mp4 login methods pdf instructions Scanning https://kyocera-onlinehelp.co.uk/wp-content/uploads/2024/10/Scanning.mp4 Scanning pdf instructions Copying https://kyocera-onlinehelp.co.uk/wp-content/uploads/2024/10/Copying.mp4 Copying pdf instructions Releasing print jobs https://kyocera-onlinehelp.co.uk/wp-content/uploads/2024/10/Releasing-Print-Jobs.mp4 Releasing print jobs pdf instructions Request KYOCERA support To request Kyocera support, please click on the button below to access our […]

What does it mean for customers?

Ultimately PSTI will give customers confidence and help them make informed purchasing decisions. The regulations are a force for good and long overdue. Products are already highly regulated to ensure they do not cause physical harm from overheating, or electrical interference. Now connectable devices will need to protect consumers from cyber harm, including loss of […]

What are the PSTI requirements?

The new regulations provide a set of security measures to ensure consumer connectable devices are more secure to help tackle the ongoing threats of cybercrime: The requirements Default passwords are banned Weak passwords like ‘Admin 123’ that can be guessed or easily compromised are banned. Compliant products must have a unique password to be legally […]

What is PSTI?

New UK legislation came into force on 29th of April 2024. The Product Security and Telecommunications Infrastructure (PSTI) regulations are long overdue and will enable buyers to make informed choices.  The aim is to protect UK businesses and citizens from cyber threats posed by poorly secured consumer IoT connectable products used in homes and the […]

Scan to SMB

Setting up the computer In the search field of the Start menu, type “cmd” and press “Enter”. Enter the following command in the command line: “net config workstation”after entering the command please press “Enter”. The username is displayed in the ” Username . In our example: james.smith Make a note of the username. Note: If the PC is in a domain, the […]

Scan to Email — Error Code Overview

I need help setting up General technical requirements The printer must be connected to a network An SMTP mail server must be available If the mail server is not on the local network, a gateway mustbe . If the host names of the servers are used instead of the IP addresses,a DNS server must be […]

Set up Scan to Email

General technical requirements The printer must be connected to a network. An SMTP mail server must be available. If the mail server is not on the local network, a gateway mustbe defined. If the host names of the servers are used instead of the IP addresses, a DNS server must be defined. Setting the network interface This setting is only necessary if DHCP […]

Scan to Folder MacOS

Setting on MacOS Create a folder on your desktop, e.g. “Scan”. Then go to System Preferences – General (1) – Sharing (2) and activate “File Sharing (3)”. Now please click on the “I” behind the activated file sharing to assign folder permissions for your user. Add your created folder using the “+”. Then select your […]

Questions about the guarantee

Your guarantee Kyocera provides a manufacturer’s warranty from the date of sale on many systems and options. All ECOSYS printers and multifunction systems come with at least a comprehensive 2-year warranty. Guarantee for long-lasting components Most Kyocera systems use particularly long-lasting components, such as the imaging drum. This not only protects the environment, but also […]